Privacy Policy

Privacy Policy

Effective 27 July 2026 (revised)
This English text is provided for convenience. GILDAM is a Korean business and the Korean version is the binding original: if the two differ, the Korean text governs.

GILDAM (the “Company”) complies with the Korean Personal Information Protection Act and related laws, and handles personal data as set out below.

1. What we collect

ContextDataHow
Sign-up and log-in[Required] Email address, password (stored encrypted)
[Optional] Name or nickname
Entered by you
Social log-in
(Kakao, Google)
Email address, profile nickname, the provider’s user identifierReceived from the provider, within the scope you consented to
Access code issueOrder number, email address, the access code issuedEntered by you
Using the ServiceAccess time, device and browser information, cookies, usage records (guide opened, calculator selections)Generated automatically

※ Sales and payment happen on external marketplaces such as Etsy and Kmong. The Company does not collect or store card numbers or any other payment credentials. Payment data is handled under that platform’s own privacy policy.

※ The Company collects only what the Service needs. Because this is digital content, we do not collect postal address, phone number, date of birth, or gender.

2. Why we collect it

3. How long we keep it

As a rule, data is destroyed without delay when you close your account. Korean law requires the following to be retained for a set period.

RecordLegal basisRetention
Contract and withdrawal recordsE-Commerce Act5 years
Payment and supply recordsE-Commerce Act5 years
Consumer complaint and dispute recordsE-Commerce Act3 years

4. Processors and third parties

The Company entrusts processing to the following, in order to run the Service.

ProcessorPurpose
Supabase Inc.Member authentication and data storage (cloud infrastructure)
Google LLCWebsite usage analytics (Google Analytics): only where you consented to cookies

※ If you use social log-in, the Company receives data (email, nickname, user identifier) from Kakao Corp. or Google LLC within the scope you consented to. This is receipt from a third party, not entrustment: the Company does not send your data to those services.

5. Transfer outside Korea

The Company transfers personal data abroad as set out below, to run the Service and analyse usage. You may refuse the transfer, in which case the related feature may be unavailable. Choosing ‘decline’ on the cookie notice prevents the analytics transfer entirely.

RecipientCountryDataPurpose and timingRetention
Supabase Inc.United StatesEmail, service usage recordsAuthentication and storage / sent over the network while you use the ServiceUntil you close your account
Google LLCUnited StatesCookie identifier, device and browser information, pages visitedUsage analytics / sent on visits after you consent to cookies14 months

6. Your rights

You may at any time ask to see, correct, delete, or suspend processing of your personal data, and you may withdraw consent by closing your account. Use the contact below to exercise these rights.

7. Cookies and analytics

The Company uses cookies for convenience and analysis. Analytics cookies (Google Analytics) run only if you choose ‘accept’ on the notice shown on your first visit; choosing ‘decline’ means the analytics tool never loads. You can reverse the choice at any time by clearing this site’s data in your browser.

Analytics collects usage statistics that do not identify you individually (visits, referral source, page views, device type). Usage records for logged-in members, such as opening the guide or using the calculator, are processed to improve the Service and for statistics. You can refuse cookies in your browser settings, though some features may then be limited.

8. Data protection officer

Data protection officer: Kim Sun-gil
Email: gildamtour@gmail.com
Received year-round, answered within one business day.
Address: 401, 17-12 Eunhaeng-ro 38beon-gil, Jungwon-gu, Seongnam-si, Gyeonggi-do, Republic of Korea

This policy applies from its effective date. Changes are announced on the Service.